To be confirmed with the client: shipping rates and zones in the mockup are placeholders. Shipping days (Monday and Tuesday) confirmed by the client on 18/10/2026; the current terms and conditions still say Monday to Wednesday.
Shipping
Ours is a farm-to-consumer service: the supply chain is short and the product stays fresh. We ship with GLS and delivery takes 2–4 working days anywhere in Italy, at the courier’s discretion.
We also ship to France, Germany, Belgium and Austria: the cost is calculated at checkout. [TO BE CONFIRMED with the farm: rates and delivery times abroad.]
We ship on Mondays and Tuesdays, so the goods don’t sit in the couriers’ warehouses. Orders received from Tuesday afternoon to Sunday leave the following Monday, with a fresh harvest.
The price of our citrus boxes includes VAT and shipping in Italy. Orders with olive oil and local specialties have a separate shipping cost, which depends on the quantity.
Frequently asked questions
When do you ship?
Every Monday and Tuesday. For orders abroad we recommend the Monday departure, so the parcel arrives within the week.
Which courier do you use?
GLS in Italy, DHL abroad.
How long does delivery take?
In Italy, 2–4 working days, at the courier’s discretion. Abroad, by Friday.
How is the citrus packed?
In wooden crates. The gaps are lined with fruit paper, a lid closes the crate and two straps seal it: the fruit arrives intact.
Is the citrus organic?
Yes. The farm has been certified organic by ICEA since 2007.
How should I store it?
Take the fruit out of the crate and keep it on a flat surface, in a dry place away from heat sources.
Is shipping included?
Yes, for all citrus shipped in Italy. Olive oil and local specialties ship at a separate cost: call us if you want to add products to a citrus order.
Do you offer discounts for large orders?
For orders of more than 15 boxes, the discount goes up to 30%. Write to [email protected] or use the form on the Contacts page.
Can I get an invoice?
Yes, on request. We issue it after payment and send it electronically or put it in the parcel.